Updated on 1/10/2020
General Terms and Conditions for Participants
The purpose of the association The Exhale Mastercourse (hereinafter: The Exhale) is to provide face-to-face and online courses in classical music, chamber music, movement culture, nutrition, and psychotherapy.
1. Publication of online courses and subscriptions
1.1 The online courses organized by the association The Exhale Mastercourse are published in advance on the website www.the-exhale.com (hereinafter referred to as “the website”. The publication announces the date, the name of the instructor(s), content, duration, course material reference to the fees of the respective courses, requirements for the attendance of the individual courses, and other technical details (hereinafter referred to as “course publication”). The Exhale reserves the right to change the course publication.
1.2 The Exhale offers access to recordings of the elapsed classes for a limited period. The price, a period of accessibility to the recordings are set out in the course publication in advance.
1.3 In order to sign up for a course, the user is obliged to create a user account with her/his name, e-mail, and billing address on the website. Participants with a user account (hereinafter referred to as a “participant”) can sign up for the courses published by The Exhale as long as they meet the requirements set out in the course publication.
1.4 The Exhale offers subscription plans with exclusive features, in order to provide the participants with access to multiple classes. Conditions, a period of the subscription, the range of courses that are involved in the subscription, extra features, price, and discounts shall be published on the website in advance. The subscription fee is to be paid upon the invoice issued by The Exhale. The payment of the subscription fee shall be credited to The Exhale`s bank account or electronic payment account three days prior to the start of the subscription period. The Exhale reserve the right to change the range of courses included in the subscription within the period of the subscription.
1.5 Participants who signed up for the classes and subscriptions shall gain access to the video and sound recordings of the class for a period stated in the course publication.
1.6 Course fees are to be paid upon signing up by electronic payment.
1.7 The Exhale reserves the right to refuse attendance if the requirements are not met or the course fee has not been paid in time.
2. Cancellation and refund policy
2.1. In case of cancellation of classes by the participants until the start of the class, the full amount of the fee is to be refunded. Refunds are carried out to the credit or debit card or to the same payment account used by the sign-up process. In case of no prior cancellation of classes by the participants, no refund will be issued.
2.2. In case of cancellation of the subscription by the participant until three days prior to the start of the subscription period, the full amount of the fee will be refunded. In case of cancellation of the subscription by the participant three days prior to the start of the subscription period and in case of no prior cancellation, 50 % of the fee will be refunded. The refund will be issued to a bank account or to an electronic payment account given by the participant.
The Association The Exhale is a non-profit organization that accepts donations for the financing of its activities. Donations can be made electronically on www.the-exhale.com or via bank transfer.
4.1 For reasons of quality assurance and marketing purposes and in order to provide access to participants of elapsed classes for a limited period of time, the online courses are recorded (image and sound). Participants will usually be notified of the recording at the start of the courses. Should any participants not agree to the recording they can either leave the course or switch off their own video and sound transmission. This does not entitle the participants to a refund of the course fee.
General Enquiries & Supportzen@the-exhale.com
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